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NHS Complaints

Best Life Independent Advocacy can provide support and information if you wish to ‘make a complaint’ about NHS care or treatment.

Their support is free, independent and confidential and they can help with complaints about something that happened during care or treatment at:

  • Hospital
  • your Doctors
  • the Dentist
  • the Pharmacist
  • the optician
  • an NHS funded care home

In fact they can help with any complaints that you wish to make about any NHS funded service.

If you have a concern or complaint about the NHS it is usually best to raise the issue directly with the NHS body concerned. Hopefully the matter will be resolved immediately but if not you may wish to consider using the formal NHS Complaints procedure.

For independent, confidential and free support and information they are there to help.
Telephone 03003 038 037 or Email  bestlife@peoplefirstcumbria.co.uk