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Healthwatch Cumbria Activity Update, May 2015

Over the past month the Healthwatch team has been busy raising awareness and listening to people’s experiences of health and social care in Cumbria.

Healthwatch visits Cumbria Colleges

The team has continued spending time at colleges around the County, talking with both students and staff to learn more about how young people in Cumbria feel about health and social care services.  We were invited to Kendal College to provide a presentation to their health & social care students, which resulted in some lively discussions about accessing services and support out of hours.

Community Road Shows

The team recently visited Morrisons Supermarket in Workington, this was a great opportunity to raise awareness of Healthwatch Cumbria and talk to people about health and social care services. Healthwatch held its second information and drop-in session at Carlisle Library in the Lanes shopping Centre. You will find us there on the second Tuesday of the month between 10am – 12noon. You can come and talk to a member of the team to share your views/experiences.

Third Sector Support Groups

Healthwatch provided presentations to a number of third sector organizations. The team have met with the community “Exchange” at both Penton near Carlisle and Crosthwaite near Kendal, and The Diabetes Service user Group – Penrith, The Deaf Association, and South Lakeland Health Action the charity DMWS who support the Armed Forces community when they are in hospital .  Through our engagements we were able to hear some of the concerns from group members and listened to some lively conversations. Recent key themes included access to GP and PCAS appointments and services, staff attitudes, and communication.

PLACE Visits 

Healthwatch continues to be involved in PLACE visits across the county this month; these are Patient-Led Assessments of the Care Environment.  Findings from the assessments will be made public by services in due course.

Ambassadors

We have had some interest this month from people who would like to become Ambassadors for Healthwatch.

If you have some spare time and feel passionate about our health and social care services in Cumbria and would like to become involved with Healthwatch please contact:

Sue Hannah, our Senior Engagement officer for more information on:

info@healthwatchcumbria.co.uk