Healthwatch Cumbria attended this meeting hosted by senior GPs from the Furness Locality Executive. Alongside staff from University Hospitals of Morecambe Bay NHS Foundation Trust and health campaigners we listened to the public’s views on health and social care provided locally by the NHS.
Key points were raised:
The NHS as a whole needs to be more ‘customer focussed’
Delays in referrals need addressing
Communication between departments should be consistent and more fluid
Information should be shared allowing for a seamless ‘pathway’ through services
Do you agree? Please contact Healthwatch Cumbria and share your views and experiences.
email us – firstname.lastname@example.org
0300 303 8567
or find us on facebook
We look forward to hearing your views!